FAQ

Product Details

Everything you need to know about our products.

What is the ASTRAÉ cat-eye pen?

It’s an all-in-one gel pen formulated with base and top coats infused with vitamin E for added nail protection. Each pen has an attached magnetic ball to shape the cat-eye effect, then you cure under an LED/UV lamp to set.

Is this regular nail polish or gel?

This is gel (soak-off). It must be cured under an LED/UV lamp—it will not air-dry like traditional polish.

Do I need a base coat or top coat?

No. This is designed as a one-step system—no base coat or top coat required. Apply one coat, magnetize, then cure.

What is included?

You’ll receive 1 gel pen with an attached magnetic ball.

Is the lamp included?

The lamp is not included. You can use any gel-curing LED/UV lamp, or purchase our compatible lamp directly on our website

Orders, Shipping & Returns

Everything you need to know about delivery, payments, and returns.

Where do you ship and how long does it take?

We ship across the U.S. Monday-Friday. Depending on the volume, standard delivery usually takes 5-7 business days.

What is the shipping cost?

Orders valued $30 or more are qualified for free standard shipping. For any order less than $30, it's eligible for a flat shipping rate of $4.99.

What’s your return policy?

You have 14 days from delivery. New/unused items are refunded to the original method. In case you received damaged or defective items, please email us within 14 days upon receiving your order so we can resolve the issue.

Can I edit or cancel my order?

Contact us immediately within the first 24 hours. Once an order is packed or shipped, changes aren’t possible, but you can use the returns process.

FAQ